Conflict of Interest

As an authorised Financial Services Provider (FSP 14865), Mooirivier Makelaars is required by the FAIS General Code of Conduct to maintain and disclose a policy for identifying and managing conflicts of interest. This page summarises that policy.

1. What we mean by “conflict of interest”

A conflict of interest arises where our own financial interest, or that of one of our representatives, could reasonably influence the advice or service we give you in a way that's not in your best interests as a client.

2. How we're remunerated

We are remunerated primarily through commission paid by insurers when we place or renew a policy on your behalf. Commission is paid by the insurer and does not increase the premium you pay. [placeholder — confirm whether any other fees, such as broker fees or policy fees, are charged directly to clients]

3. Ownership and financial interests

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4. Gifts and other incentives

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5. How we manage conflicts

Where a potential conflict of interest is identified, we manage it by:

• Recommending cover based on your needs, not on which insurer pays the highest commission
• Disclosing the conflict to you before giving advice, where it can't reasonably be avoided
• [placeholder — any additional internal controls, e.g. staff training, a conflicts register]

6. Questions or concerns

If you have a question about how we're remunerated for a specific policy, or you're concerned about a possible conflict of interest, contact us directly:

Phone: 087 170 0974
Email: potchbem1@mooirivier.com